Business Requirement
With the new requirements issued by the official authorities, shifting digital customer demands, and the ever-increasing competition on the Nordic banking market, the banking industry has to face new digital transformation challenges on a daily basis. Thus, to improve banking service offerings and drive customer engagement, the banks move away from legacy systems, and introduce modern customer-facing applications and back-office solutions based on the latest technologies.
Looking to optimize its credit activities, our client addressed Infopulse with a request to implement a new core-banking solution. We needed to automate and ensure an efficient process of determining a borrower’s credit worthiness and granting of credits.
Client
Industry
Project Timeline
19 months ongoing
About the Client
Solution Applied
Our team developed and implemented an advanced web-based solution to support the bank’s credit analysis and decision-making process:
- A particular focus was made on optimizing and increasing efficiency of the processes flow – implementing automated data capture, objective decision-making criteria, and support for automated pricing and credit approval.
- The solution was seamlessly integrated with the bank’s internal and third party systems.
- The application has a modern, vendor-agnostic architecture with flexible configuration.
The Results
- The developed solution improved credit analysis and decision-making process at the bank.
- DT-Tech’s approach to system architecture enhanced product scalability and simplified maintainability.
- The customer experience has vastly improved, resulting in increased number of granted credits.
- In its turn, driving customer engagement allowed bank to achieve a tangible profit growth.
- Additionally, with this new solution our client could facilitate their compliance with BASEL II, a global regulatory banking standard.
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